The tour (London to Rome) was acceptable overall, below are Pro’s and Con’s as we experienced the tour. Pros 1. Two of four tour guides were helpful and added to our trip 2. Comfortable bus that was not too crowded 3. Hotel provided breakfast were good Cons 1. Very poor communication to the group about many things. We were told there would be “panels” at the first hotel and we would meet the guide in the evening for and introduction. Neither of these things happened and the guide showed up late in the morning. 2. The first guides English was not adequate for a tour guide. 3. The biggest complaint is the location of the hotels provided, they were always a long way from the city center. We were put in a hotel that was an hour out of London (with traffic) and were provided NO help on how to get to the city center. The same thing happened at every visited city – VERY disappointing. If a properly located hotel were not available, a pre-printed card with options for getting to the city the tour was visiting would be easy and valuable for the people on the tour. In some cases, we were given a handwritten note to take a picture of for help. On more than one occasion it was inaccurate or incomplete. 4. The tour was left mid-day in Paris and told that there would be no available transfer back to the hotel many kilometers away. People had no idea how to get back to the hotel, or even what the name of the hotel was. This was not communicated in advance to the people on the tour and the tour guide handled it poorly. Directions given on the spot by the tour guide about the subway system were wrong and added to the frustration.