TRAVELERS BEWARE. THIS COMPANY IS A FRAUD. THEY SELL YOU A DREAM VACATION AND THAT IS NOT WHAT YOU GET AND TO TOP IT OFF, WE DID NOT FEEL SAFE AND HAD NO COMMUNICATION OR RECOURSE WITH THIS FRAUDULENT COMPANY. I have been to over 60 countries and Tour Radar is absolutely the worst company I have ever traveled with. We hired Tour Radar, because as two women traveling in the Middle East, we were concerned about safety. And this company randomly dropped us off to two unidentified men in an unmarked minivan in the middle of the desert that was not on any itinerary other than “transfer”. The following day, we were left at the camp with no information and were expected to wait for a “transfer”. We inquired multiple times about who and when with no response. Again - no communication. Next, we purchased a flight upgrade to replace a 10 hr drive. The flight upgrade did not in fact, get us to our destination any earlier but in fact much later and was not an upgrade at all. We suspect it was a way to compensate again for poor planning and to take more of our money - again no communication. Next, they gave us the incorrect flight info on the itinerary and never corrected it or apologized, and in fact argued it was correct when it was not. Again- poor communication and failure to acknowledge fault Next, we arrived finally at a hotel hours later due to poor planning on the tour company’s part, to a hotel with no toilet paper, clean towels, or plugs/chargers for our phones- absolutely disgusting! How is this acceptable? Time after time, this company refused to acknowledge any problems with their reservations, itinerary, or inability to contact anyone for help. How can a company like this stay in business as it is so unreputable? Their response? We do not use What’s App. We do not monitor message board nights or weekends. After 5 weeks of attempting to find a resolution, there was none. All they said was “We gave you the services you purchased.” Their customer service is truly the worst I have ever experienced during and after the trip. PLEASE AVOID IS COMPANY AT ALL COSTS, THEY WILL RUIN YOUR VACATION AS THEY DID OURS.