---------------------- sales@intrepidtravel.com Stavros Mouslopoulos RE: URGENT -- Re: TourRadar - Bolivia, Argentina & Peru Adventure departing 14th January 2017 Hi Stavros, We are sorry to hear that your Tour Radar travel agent did not confirm with you which option you would prefer prior to confirming the tour. We do very much appreciate your feedback. As you are already on tour the best way to arrange to trek the Quarry trail would be to speak to your tour leader about it. As they have direct contact with all of the local providers they will be able to arrange this much quicker and easier than us from our office in Melbourne. It is very likely that there will be additional fees, as we have already booked the arrangements that go along with the train for you. Your tour leader will be able to advise what the additional cost will be. As these issues have arisen due to Tour Radar’s booking, I would recommend contacting them for re-imbursement of any additional fees you incur. Kind regards, Sarah Phasey Agent Sales - Intrepid Group t: 1300 360 887 Level 7, 567 Collins Street, Melbourne, VIC 3000, Australia http://www.intrepidgroup.travel/sites/intrepidgroup.travel/files/IG-sig_au-nz-de.png We're moving! From October 24 find us at L7, 567 Collins St, Melbourne​ ​ The Intrepid Group is the global leader in delivering sustainable experience-rich travel. Save a tree. Please don't print this email unless necessary. From: Stavros Mouslopoulos [mailto:mouslopoulos@hotmail.com] Sent: Sunday, 15 January 2017 10:05 PM To: Intrepid Sales Subject: URGENT -- Re: TourRadar - Bolivia, Argentina & Peru Adventure departing 14th January 2017 Dear Denise , I understand that tourradar does not directly represent you, but it does represent you indirectly. However since they are incompetent I need to communicate with you directly. I am extremely surprised that nobody not ask me what my preference was as to what was my Machu Pitchu option. In the guide there are three options 1- The Inca Train 2-The alternative 3-Train Due to the late booking I was expecting that option 1 might not happen, but I was sure I could do option 2. I am shocked to find out that you chosed for me option 3 without asking. I want to change to option 2 with no extra charge. Thank you, Stavros Stavros Mouslopoulos Sydney Science Tutoring Tel: 0449683218 Skype: smouslop123 https://www.firsttutors.com/australia/tutor/stavros.maths.science.physics https://www.youtube.com/channel/UCYZd1ODBHwWVq8qn3Dg2nKA Stavros Mouslopoulos about.me/stavrosmouslopoulos See More from Intrepid Sales