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Robyn
We will be going on the trip of a lifetime, and that is fantastic. Your customer service staff were very helpful and always answer all our questions quickly. I have just one complaint, when we paid our deposit we were charged foreign exchange fees. I believe if we are quoted a price in AUD then that is what we should pay. We booked our tour through "Tour Radar" because of the discount you were giving, which now is completely negated because of the "foreign exchange fees". If we had booked through our Australian Travel Agent we would have paid less. It should be made clearer that there we be "foreign exchange fees" charged upfront and not just in the fine print. So I will find it difficult to recommend your without warning people of the hidden costs.
7 years ago
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TourRadar has a 4.5 average rating from 6,721 reviews

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