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Alena
I really enjoyed browsing through an impressively vast selection of tours on Tourradar (which was delightful) & ended up booking an acceptable tour In Turkey. However, what I DID NOT ENJOY was the sneaky way of how the true cost of the tour came to my attention. The tour was advertised as being on promotion (which was around 50%). Naturally, it attracted my attention and having found the tour to have the itinerary that I fancy and the price to be quite alluring, I booked it. However, it turned out that the price advertised on promotion was EXCLUDING the amount that was due to be paid in cash on the first day of the tour (so, basically, there was no promotion at all, the tour ended up costing more than the INITIAL price advertised). The explanation provided was that it was a special scheme by the agency to help travellers pay the total amount not all at once, but in two instalments &, thus, helped to alleviate the burden of having to pay it all at once (which a noble cause, really), but the way it was presented still doesn't sit well with me at all. Naturally, a fair morale of this story could be: READ THE SMALL PRINT, but I would have expected more from Tourradat than sneaky ways of luring customers into booking tours that cost more than advertised. If I may, I wish there was more transparency in the process and if the intention is truly noble: why could it not have been presented in a cost breakdown overview rather than trying to pose as an extremely attractive price reduction?
6 years ago
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