Dear Touradar, It is with some apprehension I write tis review of your initial application process for my trek with your company . Over the past ten years I have trekked all over the world with at least six different trekking companies. I have never experienced such frustration as I have experienced with your website ,your service ,and your lack of clarity regarding my application . Over a period of over six weeks ,I have been inundated with confusing emails with a different range of information and fee structures . I have been given at least three financial quotes for the same trek. And finally have had to write and copy ,emails from your office to inform your office of the quote I accepted . It was obvious to me that your data management system ,and office staff ,did not have all the information I had been asked to provide . Finally I received s telephone call from your office trying to “explain “ to me why I was not correct ,when I had already sent two emails quoting your price back to me a month earlier . I am is some trepidation about actually taking this trek with your company ,especially following the wonderful experiences I have had with other trekking companies in Switzerland,England ,France ,South Africa, Australia,New Guinea ,and ,Canada. While the young people in your office have been pleasant ,and tried to respond to my requests for clarification,they obviously were nit in command of all the information about my emails ,or requests for clarification . I await your response with interest . Bruce Shortland-Jones