Why is there no place to comment on why I was NOT happy with the service? This company took 8 days to fix an email problem at their end despite me constantly telling them that their emails were not going into my spam, which is what they said was happening and 9 days to confirm a booking. I contacted the company the holiday was with (Kichi Japan Tours) and they would have been able to confirm with me on receipt of payment so why did Tourradar take so long (and all Kichi's emails worked instantly). I have booked many tours with other companies and never had issues before like I have had with Tourradar