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Anonymous
I liked the tours of Ireland that were presented and the price seemed terrific. However, I didn't notice that the accommodations were in a hostel, so clearly, that was the reason for the awesome price. Your team did a good job of quickly confirming that we wanted a hostel rather than a private room and offered the private room which was good. However, it did seem that the price of the private room was a bit more than I would have expected. By that time, we were locked into the dates and really had no choice but to upgrade. I'm sure the trip will still be great and the price is ok as I compared it to other sites, but I think the hostel needs to be highlighted very clearly in the original booking -- or when booking, offer a price for private room during the booking -- so it would be very obvious what the accommodations are.
5 years ago
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