We came upon tourradar by chance, having been completely unaware of their existence. Enquiries to Regina river cruises directed us to your site for booking. We live on the Gold Coast and were able to ring Brisbane to ask some questions, all attended to well by Alana. Deciding to book the tour, we went ahead and started the online process. The quoted tour price was incorrect so an online chat with Max rectified that problem. We then found we could not go past booking the cabin as it would not let us select our cabin type. Again, Max to the rescue. Then, the final payment, after the deposit, was showing as incorrect. Max referred us to Jesse who rang me and sorted out the problem. On his screen the correct amount was showing up but not on ours. Just a little technology glitch. So what should have been a simple booking became a little long winded. We may have grey hair but we are used to making bookings and payments online so we're expecting it to be easy! With the help of the three lovely Canadians, it was sorted and we are looking forward to our trip next year. We will of course give you another review afterwards and let's hope it will be favourable.