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Naveen
The online experience was fine, but I needed some additional information, and called the number given on the website. The person was polite and friendly, but clearly not knowledgeable about what I was asking. My questions were not addressed, which creates uncertainty and makes planning for my trip a bit stressful. The next question about recommending the service to a friend is hard to answer. My plans are incomplete and the trip has not yet happened. If the question is just about finding options and booking online, I would give it a 10.
5 years ago
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