Where do I start? They of course took my money straight way then ghosted me for weeks. After threatening to call my credit card company and challenge the charges did they send me my itinerary the day before I was to leave. Once I got to Bangkok I was NOT greeted at the airport but had to call and wait a long time for pickup. The hotel in Bangkok is antiquated at best and in a seedy part of downtown that I wouldn't go out after dark without a guard. The tour was okay but rushed. When I got to Pattaya I was placed in a car that had no trunk space because it was full of a speaker system and we had to stop for petrol a couple of times because he had souped up the car. Think of your worse Uber nightmare then multiply by 10. We were late and I nearly missed my tour there for Pattaya which is okay. Coral Island is a mini Rio de Janeiro. Gross! When I got back to the hotel and got my room it was so gross it looked like a 70s Section 8 tenement in NYC during the 70s. The bathroom was flooded because the toilet leaked at the base. They called housekeeping she threw my bath towels on it wiped it up and left. I know I have no bath towels. When I went in the bathroom five minutes later it was flooded again. The room was moldy, you could see rat droppings under the edge of the bed. I insisted on a different room. I didn't think they could make it worse and yet they managed. This room the window won't shut so I had to stuff toilet paper in the cracks to keep out mosquitoes, the bathroom shower is covered in mold, the bed doesn't look like the sheets have been changed, there's questionable stains on the couch (Pattaya is know for its sex trade and this hotel rents by the hour too- booked for me by TourRadar) and I had to clean the room's surfaces because it was all sticky! I have over 40+ pictures of the disgusting rooms I've been in but the worst part is I was awakened by a cockroach running over my face at 2:30 in the morning! There were MORE in the bathroom running over my things. I have contacted TourRadar and asked to be extracted giving up the rest of the tour and I'm waiting for them to either A) PUT ME IN ANOTHER HOTEL or B) send me back to Bangkok. What an absolute NIGHTMARE FROM HELL!!!! So by all means if you want to experience a Third World Vacation, shabby treatment where they grab your money and don't talk to you sending you to the worst places they could probably imagine and get away with legally then book with TourRadar. I will never book with them again I have put it on my blogs to never book with them - this is absolutely a nightmare from which there is no escape! The company I used in Tokyo was brilliant. TourRadar needs to be reevaluated. I wonder who they've paid to get their alleged corporate endorsements