I really couldn't have asked for a better experience. I began a tour booking to Costa Rica initially by phone. The atmosphere was relaxed, with accurate and informed answers to all of my questions. Subsequently, I received immediate emails that included details of the conversation, descriptions of what had been processed for me, and information regarding the next steps to complete the process of payment. The full tour itinerary and contract specifications were provided, every expense was clearly indicated. The TourRadar team was there for me 24/7, offering assistance for any question I had.