Ok, so my background is I worked for a Toyota dealer for 12 years. Up until 2015 the vehicles were solid. Now, they have basically sold out to the lowest bidder using inferior parts. I used to own a 2017 Tacoma, purchased right from my desk at Nissan (yes, I was convinced to switch). I already knew of the transmission issues with the 2016 Tacoma and its busy shifting due to its Otto Cycle set up. I wasnt too concerned about this. Fast forward, I take it in for a low pressure fuel pump recall and they also perform a limited svc campaign due to it being within the vin# range of vehicle with possible leaking 3rd brake light. It reads, if not leaking a repair kit is to be installed w/o replacing the light. I have read that, over time, the light can leak, even start to degrade. If found leaking, they are to replace the light. Well, mine wasnt leaking so they installed the kit w/o me knowing it was being done. 2yrs 10 mos later the light has degraded across the top side, allowing water to pour in. I was driving my Nissan at the time to keep miles off of truck. Well, 3 weeks later I decide its needs driven. I open the door and it is full of mold. Now, the campaign is active until April 2025. I called my insurance company and was informed to not drive it and it will be considered a total loss with a certificate of destruction issued, thus, it cannot be driven on the roads ever again. Meanwhile, I had a case open w Toyota trying to get their assistance on this failed campaign fix. I have called over 10 times, each time with the promise someone will look into it and call. I never received one call back. Each time Im told case mgr will call, never did. In fact, the case is still open at this time, nobody has ever called, and my truck now sits in a junk yard. Im FURIOUS !! My last call I told them that this is not the Toyota I worked for and they hesitantly agreed they arent the quality they once were. And yet, the campaign is still ongoing till April and they refused to honor this. So, here I am without a truck I trusted was solid and am left driving my Nissan Rogue Sport (no leaking with this one). The only action I can take now is to inform the world that the Toyota they think is solid may very well be disposable junk within 7 yrs, not the reputation they pride themselves on but they do not care anymore. If this helps one person stay away then I have at least saved them this headache. I will listen to any suggestions on how to make this right.