Case# 241101000863 - had my 2022 Tundra for less than two months before it became unsafe to operate. Recall was unavailable and no ETA from dealer or Toyota when it would be made available. I've been paying for a vehicle that has been collecting dust in the back of the dealer's lot for 5 months. I contacted Brand management with optimism of getting my issue resolved. I waited two months to receive an email with no explanation only the statement "we are unable to offer any assistance at this time." I thought this company valued consumer loyalty. This was my first Toyota. I can't even remember what it looks like. It is really disappointing that the simple ask was to buy it back and allow me to purchase another vehicle without the defect impacting over 100K vehicles. I'm rethinking that it maybe time to take my loyalty to a manufacturer that actually stands by their commitment to quality. I purchased a vehicle that almost killed my family as the engine shut down on the highway and wanted to give them second chance. Yeah I think I'm done with empty words and being just a number on a balance sheet.