Travel Junction should be avoided at all costs, they are a bunch of ripoff merchants and scam artists. Coming on helpful and friendly whilst getting your booking they have no integrity whatsoever when it comes to honouring their other responsibilities. I was stranded in India due to Lockdown, told to pay a huge amount to change the ticket due to no flights, something they knew I did not have to do as the airline was rescheduling for free. Then when I asked for money to be refunded as I got another flight ,they said it was the airlines responsibility. Checking with the airline who said the travel agent has that responsibility.Endless calls and emails have produced no refund 4 months later. A woman called Yana was abusive and continuously shouting over me.These people need to be closed down, do not get involved by far the worst travel agent I have ever encountered verging on criminal if not actually so.
Needless to say within half an hour of posting a review I had a call from them offering me £80!! I PAID £609 for a two way ticket half I used, then £199 to change the ticket date a total of £808 subtract the part of the ticket I used =£503. £80 is just adding insult to injury.DO NOT USE THIS COMPANY!!
4 years ago
www.traveljunction.co.uk has a
4.5
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