upon arrival the staff were friendly and fine. arrived at the room - only one lift working. went into the room and found the heater on the floor between the bed and wall with the plug almost pulled out. Fortunately the power was turned off or the building would have caught fire! I took a picture and returned to reception... No offer of an alternative room, no offer to inspect and remove the heater which was blocking access to that side of the bed! so it was left where it was - I was on my own and didnt need that side. later I found an empty plastic carrier bag and a used towel hanging from the bathroom door! Travelodge may be cheap but they still need to be cleaned and made safe to use. will look for a Premier Inn next time I am in the Leatherhead area.