When we arrived my wife went for a shower after a long travel. However the shower backed up with water. The attendant dealt with the matter quickly thankfully so all of us could get showered. The overall room However was crampt for a "family" room and we thought it was strange that neither of the beds had duvets on them and instead they were rolled up under a chair. We quickly realised why; the room was unbearably warm and there was no AC to help. We also didn't have any hand-wash or hair/body wash in the dispensers- thankfully We had our own. Overall the room was disappointing to say the least but thankfully the fact it was close to many amenities meant we spent very little time in the room.