We needed parking at the hotel, when we tried to book it there was various issues with connections to the parking app, this resulted in almost 90 minutes of our visit wasted trying to ensure we had no issues when leaving the car park. The staff in the hotel advised us it was nothing to do with them and we'd have to sort it ourselves. This was made worse with them not only not helping but they found our frustration something to laugh about. In the morning we decided to have breakfast, when we tried to pay for it we handed over 20 pounds and were simply told there wasn't any change available as the night shift hadn't left any. A bit of a con as the night shift told us the same thing the previous evening at the bar. Seems a good scam if people are gullible enough to accept paying over the amount requested because the hotel doesn't have any change. Definitely wouldn't use Kendal again.