We arrived at 2am ish. Fantastic friendly chap on the counter, gave us extra milk as I was looking forward to a cup of tea as we had been travelling for hours. On the negative side, no soap in dispenser by sink , dirty towel , no cover on the spare pillow, hair on pillow on bed. Carpet looked very dirty -kept my flip flops on. Why you don’t remove all carpets & put hard flooring I don’t know. Telly did work on BBC channels when we arrived but something happened so could only watch the commercial channels. On the plus side convenient location from airport to very west wales & your fantastic staff. Young lady the next morning was fab too. We always recommended & used Travelodge but it’s no longer the value it was & the rooms recently have been a bit tatty. Many others people are recommending your competitors to us.