I raised a complaint in regards to the accessible room on 12/08/23. I was advised by the reception on checkout that 50% e-voucher would be requested due to issues with our room within the next two weeks. So far there has been no contact and I was told that if nobody has emailed me call the hotel which has been impossible to reach. The following issues at the room were the following. 1. We booked a double accessible room, I have a spine injury. On arrival the bed looked fine and put together, however, when we went to bed they were not locked together, so if one of us moved you would fall in the gap and be wedged in the mattresses as they are single beds put together. When I raised the issue at check also explaining I have a spinal injury the receptionist told us we were expected to put the beds together. I have previously stayed at the same Travelodge and this was not the case. How can Travelodge expect disabled customers to fix the beds together. It was not a good night's sleep and we left as soon as we could in the morning. I was also found it disgraceful that the reception on checkout blamed the check in staff for not telling us about the bed. It's concerning that there is an option for either a double or single on booking and then being told you have to put the beds together, lock them in if you are disabled. The second issue was the blocked sink an stench coming from the bathroom, as we went out this was noticed until the middle of the night as we went out after dropping of our luggage and the lingering sewage smell was throughout the room. I had to buy my own toilet cleaner and detol to clean what I would describe as a room below standard and should be taken out of service. The checking in staff were extremely helpful and friendly and that's the only reason for 1 star