We booked a room at the Super 8 in Slidell, LA. When we went to check in, we were informed that there was no heat in the room. We were offered a space heater, but we didn’t feel comfortable having a space heater running throughout the night for safety reasons. (Fire). The room was very dirty, there was a leak under the bathroom sink with a bucket underneath. When we asked the front desk for a different room with actual heat, we were told “this was the room you booked. I can charge you more and give you a different room”. As if we saw on the website that we were booking a room with no heat!!!! I hope we at least have a hot shower before we get back on the road. I would not use Trivago again as booking through this 3rd party gave us no option when there were problems. And I definitely would never recommend this Super 8 to anyone. I told the front desk clerk I would be happy to leave a review and hope word gets out to not book this property!!
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