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Anonymous
Horrible customer service!!! The moment I hit confirm button when I made a purchase online the other day, I realized my shipping address there was wrong. So, I emailed them right away and I received a reply saying my request was received and is being reviewed by their support staff. Now, yesterday afternoon. I received another email that my case was closed and that they can’t make any changes and if fed ex won’t be able to deliver my package. (Meaning:whoever lives in my previous address now, refuses to accept it) Then they will issue a refund. WAIT WHAT? WHAT? WHAT THE??? I TRIED CALLING THEIR CUSTOMER SERVICE NUMBER TO NO AVAIL. TRIED TO TALK TO THEM VIA TEXT, I JUST GOT THE SAME MESSAGE!!! I’D GIVE THIS COMPANY ZERO STARS!!!
1 year ago
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True Religion has a 1.3 average rating from 362 reviews

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