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Jennifer Carver
I would have never thought True Religion would disappoint me the way they have. I purchased my husband and I clothing. His items did not fit so on March 2 I walked in to a store and did an in store return for a refund. Only because while in store we could not find anything he like. After waiting almost 2 weeks and no refund I reached out and boy when I say it’s sucks to not have a customer service line. No one responds and you have to text a robot that repeatedly tells you they are closed even when you reach out during the hours provided. I just want my money today makes 3 weeks and I still have no update on my return. However what I will say for clothing as expensive as there’s I think it’s silly to not even have an individual you can chat with in 2024. Sadly you all lost a valuable customer. I will never shop here again due to the headache and inconsistent struggle you are put through just to get your items corrected. Wish you all better in the future wish I could of given you 0 stars.
8 months ago
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True Religion has a 1.3 average rating from 362 reviews

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