Ordered on 12/20 for overnight shipping. Hadn’t received package on 12/23 & it showed delayed in Memphis, TN for more than a day. They wouldn’t refund the shipping cost. Looking at my invoice they overcharged on the shipping like they added taxes on to it. My package arrived on 12/24 tore up & tape all over it. I had ordered 12 items and only 3 were in the package with the packing slip showing 12 items. I called FedEx they said they couldn’t do anything & to have TR file a claim. They don’t even have a customer service # they only have text or email. I’m wondering if it’s TR or FedEx that’s doing this because the shipping sticker showed packaged weighed 3lbs & I weighed the 3 items & they were 2.8lbs so it seems TR didn’t even send all items to begin with or FedEx lost/stole them & redid the shipping info.