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Anonymous
TR customer service is beyond frustrating. I ordered 2 pairs of jeans only to get one much later. The frustration while it should have started there started when they delivered the second pair with 21 year or older signature requirement. After calling and calling I ended up picking the jeans up at the UPS shipment location 30 mins from my house. This made me so angry that I retuned both pair.... received an email today stating I was getting a credit for one of the pairs, what happened to the other pair?!?! Can’t get anyone on the phone, chat does not work, and emailing is not even worse! I’m not reaching out to the better business bureau this is NOT how a company should operate. Disgusting!!!! I will tell anyone and everyone this. So sad!
5 years ago
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True Religion has a 1.3 average rating from 361 reviews

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