ZERO STARS!!!! As others have stated. I placed an online order Dec 3. Decided to check status today, Dec 7 and all items show unable to fulfill. Called CS to inquire about refund. Told I had to wait until Dec 13 so they could fulfill their processing and shipping time for items they can’t fulfill or ship to me. Then I asked to just cancel my order. Stated they couldn’t cancel because they may find the items in store or at an outlet. WTH??? You either have the items or you don’t. This is the first and last time I will order from them. I asked to speak to a supervisor and was then talked over, put on hold for ten minutes then told the supervisor would have to call me back in an hour, when they would no longer be open. When I pointed that out I was told oh well she can call you tomorrow. Janine was the rep and her customer service skills are garbage. I won’t apply to everyone there because that would be unfair. But I Vernon hope this is not the norm, although judging from other reviews it is. BUY IN STORE IF YOU REALLY WANT THIS BRAND BUT ANY OTHER BRAND INCLUDING FROM WALMART WOULD BE BETTER!