My husband bought me a pair of Pumas at Truworths Greenacres, but the tekkie make a dent if I put it on so I went to Truworths Greenacres to exchange it for one that doesn't do it....so I've explained it to the lady and she shows it to the Manager....so the Manager tells me that this is because of my feet, every tekkie will do that....so I've told him that a pair of shoes for R1400 is not suppose to do that and he said all the shoes does it...and I told him that is my first and I have expensive taste in shoes....but he was not willing to help me....I think the customer service is very bad because you could see that he was not willing to help me....I am very dissapointed in the store.