My biggest fear came true with Turo. I reserved a vehicle two months in advance to our family vacation, family of five with three kids. The Host communicated via Turo the day I booked confirming he would bring the vehicle to the airport the day of our arrival. Long story short I had to contact customer service due to the Host no show. The rep was able to contact the Host Ana’s the Host elected to cancel the reservation. The Turo rep offered to help find another Turo rental near by but none were available that fit our needs. We had to rent a vehicle. If I had booked a rental car through a traditional rental company our rate would have been about $100 less due to our immediate need. We also had to pay for Uber and Taxi to and from the airport and rental agency. I will never book through Turo again.