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Anonymous
Being charged an extra $100 cleaning fee. Host is claiming there was a spill in the back seats by using a black light in photo. Nothing was even brought into the car that could spill, we did not eat or drink inside the car. We even vacuumed the car before returning it to return it in the same condition we received it. When I contacted Turo customer support regarding this charge they immediately sided with the host not even caring that we have photos clearly showing no spill or stain when we dropped the vehicle off. Turo does not care about their customers renting the vehicles. They will charge you fees no matter what.
3 years ago
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Turo has a 1.3 average rating from 794 reviews

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Alice, Customer Support

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