I have been a host for years and guest… I have been a host for years and guest on Turo. They were good when they initially started. But since they've got some momentum they seldom care. They arent on their words. They only speak for sales. For claims; you cant speak to anyone at all. Its a slowass process through email back and forth till adjuster is assigned. And the claims adjuster is hard to get on the phone. It took me 3 months to get my car back on the road with Turo insurance. They not having a physical office and not being able to get hold of them is just a slap in our own face. You really cant do anything and at their mercy until they take their time to respond. This is not just one time but everytime its happened the same. Its almost like doing another job trying to get hold of these guys and you almost always fail.