Terrible experience renting a car from Turo. We purchased their standard insurance policy for $630. Someone rear ended us at a red light while driving the car. The other party admitted 100% fault. Turo is still trying to collect an additional $500 from us on top of the $630 insurance policy we purchased. They said this so called “protection policy” we purchased isn’t in fact an insurance policy. Their wording is deceiving. They are trying to profit off our car accident. We will never use them again and will warn others to avoid.
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