My first two rental experiences were excellent. Unfortunately my most recent trip ended up being so regrettable because of the harassing and stalking nature of the host. She literally ruined my weekend as well as my family's. The host had the dashcam turned on and was set on record for the entire weekend which felt incredibly invasive, then there were her nonstop messages some of them starting at 4:25 am on a Saturday morning! At one point the car would not start because of a software update so I was stranded for two hours waiting to take my son to the ER, there were many other problems but her behavior was the worst of it. I am a 49 year old wife and mom with 30 years of clean driving history. I did report everything to Turo and they did nothing at all. I won't be using them anymore.