After looking at all these reviews I totally understand why this company is full of sh**. I will never rent from this company ever again or recommend anyone to rent from this company. The host is trying to put a claim against me and she is not showing me proof that the damage happened in my possession. Before picking up the car it was in her possession, so who’s to say that the damages happened while in her possession. I’ve asked multiple times not only from the host but also from Turo show me pictures prior to my trip. If the damage happened in my possession I have no problem fixing this issue but if the host whited out the side where the damages is placed how can I tell if the damage was there or not. Everyone is going around my request, the Host and Turo. They are showing me pictures when the car when in the Host possession before I picked up the car, in between that time frame anything could have happened while the car was in her possession.
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