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Anonymous
Turo has been one of those platforms that I would never suggest! Though they might have slight cheaper rates, but the support and the customer service is horrible and they don’t even care about you! I rented a car from Turo and we ran out of charge and while they claim it’s our fault! Which doesn’t make sense! Because there was no charging station in the stretch and I paid towing charges! I called Turo even before making a decision to see if they can help, but they said I can follow the owner. So i informed owner and he suggested that we take towing help! The expectation to take insurance from Turo or book through that platform is that our expenses are covered, but unfortunately, after several follow-up and little hours and days of wait time, they finally said they don’t even care and pay any single penny! That’s so shame on them and on a growing company! I would never use Turo again nor I recommend you guys getting in to trouble
2 years ago
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Turo has a 1.3 average rating from 794 reviews

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