If I could put “0”I would do that. The day before my trip I got message that my trip was canceled due to car crash which I booked. I got email from support team “ No worries!.. and bla-bla-bla”. As a result I spent 2 days on phone trying to find a car and I didn’t! 1 host didn’t respond, 2nd canceled saying “Sorry, I didn’t check my calendar. The car is not available” Than appeared an error with payment. Turo assistance was playing in ping-pong game with me. Finally, MY MONEY was AGAIN taken from my credit card!!! So they took my money twice and I DIDN’t get a CAR!!! So now I have to spend days trying to get my money back!