Not once but twice have I rented cars through Turo which had battery issues. I’ve been stranded and unable to get Turo to actually find someone to tow me and help. I once waited for hours before getting a jump from someone and then having to replace the battery myself. The car owner was polite enough to help reimburse me but Turo wasn’t willing to help at since I “exchanged money outside of Turo.” I’m writing this as I am seated at an Autozone for my second Turo rental that was form a different provider and has a bad battery. Turo provides unreliable cars and bad service. You get what you pay for.