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Chi Lo
I rented Turo for 2 days and the car had had odor and when I drove 1 hour, the car could only speed up to 25-30 miles mph and the noise was super loud. I didn’t feel safe driving it and I couldn’t drive it onto the highway so I parked it somewhere near. And then the host started threatening me and said that I returned the vehicle late, which I didn’t. And then they charged me another 164.3 dollars for returning it late. It cost me 330 dollars for driving a car I cannot use for 1 hour. And it ruined my trip ! I also emailed with Turo for 1 month but they didn’t resolve my issue. They didn’t want to help me they just want to charge my money. It is absolutely the lamest and most shady company I have ever encountered. I saw many other reviews on Turo too, it’s just a terrible company. Don’t ever try !
2 years ago
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Turo has a 1.3 average rating from 793 reviews

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