Rented a car that broke down even though things didn’t seem right and the Host assured us what we experienced was normal behavior for the car. Turo basically told us to walk 14 miles to the nearest town when the car died in the desert. Then, they couldn’t find a replacement within hours of where we were. We incurred almost $400 in taxi fees getting to the replacement. THEN we were up charged $200 for an extended drop off fee. Now, due to a car we found through Turo, we are out almost $600 in additional fees and Turo customer service has ghosted us. Give yourself peace of mind, rent a car from a big chain…they may cost a little more but we’re now paying double what we would have AND lost an entire day of vacation being stranded.