Not worth the stress and deception. My rental experience started out by being charged $65 to leave the airport parking lot - a fee the owner did not tell me about ahead of time. Windshield was impossible to see through. Owner was unresponsive.
The biggest problem though was getting charged $250 for a smoking fee without any notice. I have never smoked a cigarette in my life. (Look at the attached photos to see the "proof" they used for smoking. They are pictures of a total of flakes of dust and debris.) After charging me the smoking fee, the owner ignored my messages asking why she did that. I was able to contact customer service (very difficult to get a hold of) and they determined the photos submitted as proof for smoking definitley did not fit smoking violation criteria and should be reimbursing me the money in a few days (hopefully they follow through with their word). However, because I fought the smoking violation, I have been banned from the app (I have attached screenshots of the email conversation in which they decided to ban me from the app so you can see the customer service vibe)
The deception they use for ratings on the app and internet is wild. The app is average rated 4+ stars, but here the rating is clearly lower (1+ stars). The person I rented from used the same type of deception, a series of reviews she clearly paid for (as they were posted in the same day or short span of days) to inflate her rating. That level of deception on the company-level and individual owner-level is indicative of scamming.
I would not recommend going through this headache. The "savings" are not worth it and will end up costing more time and money than your standard "big" rental agencies like avis, alamo, etc.
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