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lyly
Worst rental company, I do not recommend using this app at all if you are planning to rent your vehicle. Extremely long delay of response, even for emergencies (1-2 weeks +...) over charge of commissions for platform use (50%...) skinny payout for hosts /partially or dont refund damages caused by guests to host vehicles which makes host paying for incidents caused by users... Recurrent technical issue making it impossible to log in & Turo support replies 1-2 weeks later or not at all. bad service toward host. Turo should definitely get inspire by Airbnb to prioritize hosts and make them feel respected at least by responding in reasonable delay, pay them fairly & do not taking advantage of incident by charging guests & dont paying hosts for repair fees. Please read forums and reviews site which expose many horror stories about car loss & very wear policies of Turo again... Best luck
1 year ago
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Turo has a 1.3 average rating from 793 reviews

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