Been Renting cars for my business trips for 2 years and with good reviews and no issues at all. They restricted my account out of the blue when i had a car booked while travelling to another province. left me stranded at the very last min. got late for my business meets. had to cancel a few clients too. Spoke top the agents through chat which was the worst and gave no help at all but kept telling me to appeal. Appealed 3 times and still told me they restricted my account. Doesn't even make any sense at all. Nobody seems to be helping me. And whats worst is that I found out on forums that I wasn't the only one who had this happened. There were a lot more people. This is ridiculous how it operates. Talk about customer service, this should be at the bottom of the drain. what a terrible customer service. I believe thats why they don't talk on the phone. what a joke.