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Anonymous
I wish I could give 0 stars, Turo is literally the worst and most unprofessional company I’ve ever dealt with. I booked a white Mercedes Truck with Brenton B and the he sends pick up address, then 10 minutes later he cancelled and said the car was already booked, so I called Turo and the agent and I booked Burgundy Lexus Truck with Randy and he never accepted the booking, so here comes 6am and still no response from Randy, so we (the agent and I) tried booking another vehicle and all of a sudden I’m restricted from booking, I have never even had a chance to use Turo yet, my Grandmother’s funeral is tomorrow and they saying that I have to wait 3-5 days to get a refund, this is literally the worst experience ever so BOOK AT YOUR OWN RISK
8 months ago
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Turo has a 1.3 average rating from 792 reviews

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