This is the worse company ever. Late arriving to Sea during Christmas and couldn't reach our car owner or customer service. When we finally did, the car was no longer available even though it was fully paid for. Had to quickly rebook with Enterprice at the airport. When we got home from our trip I couldn't reach anyone at Turo so contacted my Credit Card company and put in a complaint. Turo only refunded 1/2 our funds. They have totally covered themselves with legalese that you can't understand. How can they take your pre-paid rental away from you because you were late.