If you rent from Turo, be very very careful & cautious!! If anything is wrong with the automobile when you pick it up you have to notify Turo within 2 hours of pick up otherwise you are stuck with a malfunctioning SUV, We rented an SUV for a ski trip and found out at the Denver airport that the SUV trunk was broken! We could not use the SUV for the intended rental reason. We could not put all ski’s nor snowboards in this SUV to go up to the mountain to ski or snowboard. The owner had said they had it in the car shop to fix the trunk before we arrived, this was a lie! Also, key fob for car had electrical issues, & would not work all the time- that was scary! The SUV gearshift did not always work correctly which was very scary! SUV had temporary plates, why if owner said they had many renters of the SUV DID THE SUV have temporary plates? Do not rent from Turo or Angela Rangel. If you call Turo with complain you will never speak to anyone who tells you the truth! When you call customer service, it will be a nightmare, this company cares less because they already have been paid weeks before you get the rental SUV! You may get a complaint number from customer service but it is worth nothing. Complaint will never ever be resolved, this company will scam you, please be careful!!