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Anonymous
I have rented several cars fromTuro now and have found that they protect their host and not too much thought for the driver. Its like they are a team to make money off the renter ( of course) and they dont care about the renters input or questions. They add charges as they please if the host says any little thing as just a hairline off the full line or a crumb in the car. I would take pictures of everything with all host. The biggest thing that rubbed me wrong is that they allow the host to hide air tags in the cars and track your moves. I rented a Ford Fusion from " Mina's Ford" in San Mateo California , It had tint peeling off the four windows and damages all over the car. ( This should have been an alarm already and I gave her the benefit and still rented) And it had a airbag in the car and made me feel very uncomfortable. I wouldnt rent it again. At the end of the trip I filled the car and up and my mistake didnt take pics to protect myself. She took a slanted pic from the passanger side to make the needle look not on the full line and over 24 hours later added another $40 bucks of gas and charged me for it. No way if it was a tad off the line, would it have taken $40 bucks. They didnt listen to my side and only hers and charged me. Im not upset of the charge, she needed more than me thats fine. Life,,, just that no one would discuss with me and not even the owner would respond to my text after she lied. So just make sure you take all the pics and photos.
7 months ago
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Turo has a 1.3 average rating from 792 reviews

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