Extremely Disappointed with Turo's Claim Handling I had an incredibly frustrating experience with Turo's claim processing. After my car was involved in an accident, I filed the necessary claim on the same day I retrieved my vehicle. However, Turo has been extremely slow in handling the claim, leaving it unresolved for over two weeks. To make matters worse, they then requested the same evidence photos I had already submitted at the time of filing. This lack of organization and efficiency has caused unnecessary delays and added stress to the situation. Now we are getting emails that are threatening to close the claim in 48 hours if we don't send the proof that they have already received twice. I am very disappointed with their service and would caution others about using Turo for their car rental needs. I wish I could get a different representative with more experience in severe cases as these but no one cares.