I rented a car from Maurice Jackson out in Destin Florida we rented the vehicle for 2 days we drove down to Louisiana during the trip my sister's purse falls out of her lap and all of the contents fall out she was able to get all of the contents back off the floor and into her purse except for her Vuse pen which we looked all over the car for and could not find so she assumed that she left it at home. Once we parked the vehicle we don't get back in the vehicle until it's time to come back and return the vehicle. Upon turning the vehicle back into its owner he greeted us and thanked us for using the service offered us another vehicle that he has the next time we want to rent and that was that. The very next day I'm out on the beach and I noticed that someone's trying to charge my credit card for $165 so I get on to the turo app to see what the problem was to find that the host has now taken our good review that he initially gave us and turned it into a bad review stating that there was a strong odor of smoke in the car which was a complete and utter lie. I barely allowed my passengers to have chips in a drink let alone smoke or vape in this guy's vehicle. Since he sees the pen he decides to lie on the app and say that he could smell a strong odor of smoke but if you know anyone who uses one of those devices they don't create a smell that's number one but number two this person sat next to me in the passenger seat as I was the driver and she never put that thing to her mouth or used it which is why she thought she left it at home when she couldn't find it. Fast forward I called the owner to clear that up he lies and tells me he's going to reach out to customer service which he never does so I reach out to customer service the next day and they tell me well he put a picture of a pen online so that's solidifies his lie that the car smells like smoke and from there you cannot get another answer from turo they constantly try to charge my card $165 every single day I reported them to my credit card company and now I'm going to report them to the Better Business Bureau if you can please do not use this company just go with a regular rental car company that won't scam you out of your money and then not allow you to talk to anybody while they're doing it. Lastly that $165 that they are trying to charge me for will be sent to collections which is going to kind of mess with my credit but won't really do any damage and then I have to dispute it from there because going through the app or calling is a complete and utter waste of your time they don't care to hear what you have to say they don't care if there's any proof they just don't care they want the money.