Terrible, 2 hours of my life wasted that I can't get back! They must pay to come up on top of Google search, should put the money elsewhere! Found a car, entered all my details, registered, blah blah... The notice my return time is wrong, there's no option to change or edit it so I hit the "back button". This takes me all the way back to log in page! So I do it all again, find the same car, try to book, says I'm not verified, take selfies and then photos licence, front and back. The camera clicks automatically when it sees the licence, before I have time to fit it in the box! I can't control this. Wait 5+ mins and it says the photo wasn't good enough. Try again. Wait 15 minutes, no updates, the little spinny car spinning away! Chat to a bot, absolutely no help, around in circles, like the little spinny waiting car. Bot puts me on to "human" Hannah. She's possibly worse! In the end she ths is me for the advice I give on how to improve customer service and asks if she can assist further. But the only assistance was the bit I gave! For free! While she was getting paid! Wtf is happening to this world?!