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J Lee
I rented a Jeep Rubicon in Salt Lake for a ski trip and to travel to a cabin near Park City. The road was muddy and as a result the Jeep got mud on it too. When I returned the Jeep I informed the owner that there was a fare amount of mud on the vehicle. I assumed that he would know how to wash a muddy vehicle. He did not and ended up scratching the paint. I had purchased basic coverage on the car through Turo. They contacted me and billed me for an addition $995. and said that the coverage was cancelled because "I drove off road". This was false and arbitrary on their part. I will stick to renting cars through Enterprise from now on. I got SCAMED.
6 months ago
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Turo has a 1.3 average rating from 792 reviews

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