Turo allowed the host to charge me for tolls I never went through. None of the CSR representatives nor supervisors would take the time to hear me out. They just took what the host said and that was that. If I’m a stick beside him was a person it would be TURO. Super sad because the whole rental process was smooth and easy, but the customer service was trash. Do better TURO & Pure Rental Raleigh,NC!!!
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